Privacy Policy

Privacy Policy

Introduction

Welcome to https://insurance-claim-management.collision-talk.com (hereafter referred to as “the Company,” “we,” or “us”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is protected at all times. This Privacy Policy explains how we handle your personal data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) from the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including our website, mobile applications, online services, and products offered under the domain https://insurance-claim-management.collision-talk.com. Please be aware that this policy does not extend to external platforms, applications, or services accessed through links on our site, as these have their own privacy policies that govern data collection and usage.

Processing Activities

This Privacy Policy outlines the practices related to:

  • Using our applications and services as an authorized user
  • Visiting websites linked to this Privacy Statement
  • Receiving communications from us, such as newsletters, emails, phone calls, or texts/SMS messages

Personal Data Collection

We collect various types of personal data, including but not limited to:

  • Account Information: Details related to your registration and account creation.
  • Payment Information: Data needed for processing transactions, including cardholder name, card number, expiration dates, and CVV codes.
  • Financial Information: Records of financial transactions and account balances.
  • Purchase Information: Details about products or services you’ve purchased from us.
  • Mobile Device Identifiers: Unique device identifiers and mobile app usage data.
  • Location Data: Information about your geographical location when using our services.
  • Feedback: Comments, reviews, and responses provided by users.
  • Social Media Information: Data obtained from social media platforms when you interact with our content or use our services through these channels.
  • Product Information: Preferences, usage patterns, and feedback related to our products.

We collect this data through various means: user input forms, account settings, interaction with our applications, analytics tools, and automated technologies like cookies and tracking pixels. Additionally, third parties may share personal data with us, subject to their privacy policies.

Cookies

Cookies are small text files stored on your device when you visit our websites or use our services. We employ cookies for several purposes:

  • Strictly Necessary: These ensure the basic functionalities of our website and applications.
  • Preference: Remembering user preferences to enhance user experience.
  • Analytics: Tracking site usage, gathering aggregate data, and understanding user behavior to improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected, or as required by applicable laws. Once the data is no longer needed, we delete or anonymize it to prevent direct or indirect identification.

Security Measures

The Company has implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data at rest and in transit
  • Secure third-party processing partners
  • Access controls and employee training on data protection practices

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If we learn that we have collected such data, we will take steps to delete it and inform you through this Privacy Policy.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access, rectification, or erasure of your data
  • Restriction or objection to the processing of your data
  • Data portability
  • Right not to be subject to automated decision-making and profiling

To exercise these rights or have any data-related inquiries, please contact our privacy team at [email protected] or via written correspondence to our registered address.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For privacy-related inquiries, unsubscribe requests, or to exercise your data rights, please reach out to us via:

Email: [email protected]
Address: [Provide company address]